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Bought in 2007, have been quite well except that sometimes it told me where to turn kinda last minute. Worst thing is, the agent i spoke with sounded relentless and harsh. And i know. until recently touch screen just stopped working all of a sudden. Ever. Tried reset, reboot. but this is not too much a problem.Wouldn't complain at all. He went like "you should just go get a new one that has more of an updated map".
Wouldn't work. Called Customer Service, said it cost $99 for me to send it in and get a refurb one. Except that I thought i could call for a better solution.No garmin for me. Touch screen sucks.
Also, satellite link time is annoyingly slow. It's ok but has some usability issues. One thing I CAN NOT stand is not having a QWERTY keyboard layout. Having to pay for map updates is lame. Speaker could be better.
I got this as a Christmas gift two years ago (2007) and loved it, though I really would have preferred the internal antenna. I tried recharging it again to no avail and began looking for others that had this issue. Seeing as how replacement touchscreens cost half the price of a new device with similar functions, it is not worth the cost of repair.I'm just glad I didn't buy the lifetime map subscription, since it would have only gotten me one year's worth of updates. I wasn't a constant user of the unit, using it primarily when I was traveling to other states or to local parts of town in which I had never traveled, so it's not like this got used and abused; rather, it was always in one of two places: my dashboard or the center console. The difference between them. I had a few occasions in December 2009 when the touchscreen just stopped responding. I like the charging connection being separate from the USB connection, as it makes attaching and detaching the device from the dashboard mount easier than having to unplug a cable from the back in addition to removing it from the mount.My problem came almost two years to the day after I got this unit. I came upon a GPS repair site that said Garmin devices with serial numbers beginning with "14V" were prone to this problem, and that the touchscreen would never work again without a replacement.
I figured it was a battery issue and therefore tried plugging it in the cigarette lighter adapter in the car as well as charging it by USB on my computer. It seemed to work the first couple of times, but then two weeks before Christmas, the screen stopped responding. I honestly expected more out of Garmin, since my father had an old Garmin V GPS from the late 90s that's still going strong. His can't be rendered useless by a bum touchscreen since its input is done with physical buttons.All in all, the device worked great while I had it; I'm just majorly disappointed that I essentially paid $150 per year to own this and could not get any further use out of it without paying for a costly repair.
This is an outstanding GPS that I bought for my mother for Christmas last year. There are newer Garmin units for half the price. I've also noticed the Nuvi 350 is being sold for $359.00 when last year it was sold for $159.00.
The 650 basically is the same but with a wide screen. and these are being sold by third parties but for those who may be price conscious, it may be of value to know that these are actually Garmin's older units. I've owned the the Nuvi 350 for years and as long as they continue to offer maps for it, I will not upgrade b/c it's that good.
Granted, mine was purchased directly from Amazon, LLC. I'm not going to further review the product since I purchased it as a gift but I felt compelled to post a review when I saw the price of this unit compared to my last year's purchase. I bought the same "new" unit last year for $198.00 and I see that this year it is selling for $499.00.
They were first introduced when I purchase my Nuvi 350 four years ago. As good as this unit is, I would either buy one of the newer ones or wait for the price to come down.
Garmin-I am writing this letter in response to your company's failure to address my complaint, and to inform you that as a paying customer, you will never do business with me again.Last winter I bought a Garmin Nuvi 360, a gps unit guaranteed to navigate me through any town and city in America. I'm not sure whether to be disappointed or relieved.DO NOT BUY GARMIN. There were also many times in which the unit would tell me to drive down a road that did not exist, and many times in which it did not recognize the road that I was driving down, displaying instead a blank field with my car driving through it.Another extremely annoying glitch was that the unit was constantly confusing the northbound interstate with the southbound, telling me to go southbound when I had programmed it to take me north.
On more than one occasion I found that the unit did not recognize the road I was driving on. Never mind that an older map set should still know the difference between north and south. However I can say that this unit has gotten me lost as many times as it has gotten me found.
Eventually I learned that the unit was not to be trusted, and I should follow my gut when it seemed that it was taking me down the wrong path.Of course after calling Garmin customer support they told me that I should have downloaded the map update within 60 days of activating the unit, and 120 days was too late. The most annoying instance of this happening was on the interchange a few miles from my home. The unit never did recognize this interchange (though it has been there for 10 years) and was constantly re-routing me all over the place.
I looked up the price of a map update, and it was $99.99, one unit per download.To cap it off, yesterday I had the Garmin mounted on the windshield suction cup, and it broke free as I was getting out of the car, landed outside the vehicle, and now the screen is cracked and I cannot use it at all. THERE ARE MANY GPS OPTIONS OUT THERE, AND GARMIN IS THE WORST OF THEM.
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